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When receiving confidential email with #external keyword, CityU email system will decrypt it automatically prior to delivering it to your mailbox. they will NOT be encrypted/protected if they are downloaded/detached from the email)

Note: Attachments are encrypted with the email, but they are not natively protected with restricted access permission (i.e.

(Detailed information on the use of #classified and #external keywords can be found here.) Include the keyword #external (case insensitive) in the email Subject field.

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How to send confidential email to students, alumni and external parties? recipient(s) cannot print, edit, or forward the email), select the Options tab, click Permissions and then select CityU - Read-Only (the label #classified is optional as all read-only email is encrypted by default). If you would like to send confidential email as read-only email (i.e.

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To share protected PDF and image files by email, please use RMS sharing application. But PDF and image type (PNG/JPEG/GIF) attachments will not be protected if they are downloaded/detached from the email. If MS Office documents (Word/Excel/PowerPoint/InfoPath/XPS) are attached, they will be automatically protected with the same restricted access permission even when they are downloaded/detached from the email.

(Or you may select the Options tab, click Permissions and then select CityU - #classified email instead.) Include the keyword #classified (case insensitive) in the email Subject field. Click Verify Credentials and enter your email address in the format and your password make sure the option Keep me signed in is checked, and click the Sign in button.Īdd CityU recipient(s) with email addresses in domain.If you have received a Confidential Email, click the email and you should find a Verify Credentials button.Outlook will then setup your mailbox for you.Uncheck Configure automatically, enter the following settings, and click Add Account.Select Add Account and click Exchange or Microsoft 365. When you start Outlook for the first time, it will ask you to add account or import old settings.When the installation is completed, click Close to close the dialog box and you should find Office 2016 (including Word, PowerPoint, Excel, and Outlook) in the Launch Pad and Application folder.Please follow the instruction to complete the installation. The following installation dialog box will be shown.When the download is completed, double click Microsoft_Office_2016_Installer.pkg of the download list.You may check the download status by clicking the download icon of your browser. It may take 30-60 minutes to download.

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Click Install to download Office 2016 to your Mac. Scroll down to the end of page, and you should find Office 2016 for Mac.

In Microsoft 365 settings page, click Install and manage software under Software section.

In OWA, click the Settings icon in the top-right corner and select Microsoft 365 settings.

Staff may find the links to OWA at Email homepage, or directly at the following URL:

How to setup Outlook 2016 for sending/viewing confidential email?

How to send confidential email to students, alumni and external parties?.

How to send confidential email to staff?.

How to setup Outlook 2016 for sending/viewing confidential email?.Sending/Viewing Confidential Email with Microsoft Outlook 2016 for Mac OS